City Payment Office

City Hall Room 116 – 122 now takes payments for Parking Tickets & Boots, as well as Property Taxes, Water Bills, BAA fees, and Sidewalk Contracts.  

 The Parking Violations team from City Hall Commons have moved into what used to be room 116 in City Hall.  Parking Violations Hearings will still take place in this office, which is now Room 113.

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Neighborhood and Business Development (NBD) City of Syracuse Survey

Every five years our department submits a Consolidated Plan to HUD. “The Consolidated Plan is designed to help states and local jurisdictions to assess their affordable housing and community development needs and market conditions, and to make data-driven, place-based investment decisions” (more info can be found here: ).  Our department would like to get the public’s input regarding city-wide housing and neighborhood conditions in order to better inform the plan. Below are the links for two surveys; one is for residents of the city to complete and the other is for service providers who work in the city. This survey will help us understand how best to direct funding to address the most pressing needs of neighborhoods and we therefore appreciate any feedback! 

Resident Survey:

Service Provider Survey:

The deadline for survey submission is August 9th.


The Syracuse Police Department currently has a Body Worn Camera Policy in place.  A copy of the policy can be found HERE

Body worn cameras are small, pager-sized cameras that clip on to an officer’s uniform and record audio and video of the officer’s interactions with the public.The survey can be found HERE